Truist

About Truist

This Tenleytown branch is best known for its individual bankers, with reviewers repeatedly praising Mr. Harvey (Hugh) for his knowledgeable, genuine help opening accounts and choosing credit cards, and Joalene for her efficient, pleasant customer service. For some clients, these standout staff members are reason enough to make this their go-to branch.

Practical perks include free parking, which several regulars call essential, and a location close to where people live and work. Experiences aren't uniformly glowing, though, as some visitors mention slow or frustrating service, check-cashing fees for non-account holders, and the lack of Saturday hours. Overall it lands as a convenient local bank that shines most when you connect with the right banker.

3.6 (11 reviews)